Question 1

WHO IS Greenlight Medical Transportation?

Accepted Answer

Greenlight Medical Transportation is a family owned and operated senior, wheelchair and stretcher, transportation service for residents of Essex and Union County, NJ. In addition to private wheelchair transport and stretcher transport, Greenlight provides private hire senior transportation and non-medical healthcare transportation for ambulatory clients.

Question 2

How do I book?

Accepted Answer

We advise booking your private hire transportation 24 hours ahead to ensure availability, although we pride ourselves on our responsiveness to all requests.

Question 3

Do I need a Reservation?

Accepted Answer

We advise booking your private hire transportation 24 hours ahead to ensure availability, although we pride ourselves on our responsiveness to all requests.

Question 4

Will My Wheelchair Fit?

Accepted Answer

Greenlight Medical Transportation’s state of the art wheelchair accessible vans go beyond ADA requirements, with 56” high door openings, 58” of interior height and 34” wide ramps and interiors. All handicapped transportation vans can accommodate both manual and electric wheelchairs and professional drivers are at hand to assist.

Question 5

Is Greenlignt licensed and insured?

Accepted Answer

Greenlight Medical Transportation is a licensed provider of senior, wheelchair, and stretcher transportation. We carry full comprehensive and industry-specific ‘Non-Emergency Medical Transportation’ general and auto liability policies. We advise that anyone in need of transportation services request this important information from their provider ahead of receiving their services.

Question 6

Which vehicles are used?

Accepted Answer

Greenlight Medical Transportation provides private wheelchair transportation, senior transportation, and stretcher transportation in their state-of-the-art wheelchair-accessible vans. All Greenlight Medical Transportation Wheelchair Accessible Vans are:
Newer models: all vehicles are safe, clean and freshly sanitized for the protection of all of our staff and customers.
ADA (American with Disabilities Act) and Veterans Administration Compliant
Mechanically inspected by the state of New Jersey Department of Health NJDOH/OEMS
State of the art rear entry wheelchair accessible

Question 7

How Greenlight Scale Medical Transportation Drivers Screened?

Accepted Answer

Greenlight Medical Transportation employ the most professional, punctual and reliable drivers, guaranteed to exceed your expectations at every turn. All drivers undergo the following training:
Level 2 Criminal Background Check
CPR Training (American Heart Association)
Motor Vehicle Record Check
Defensive Driving Training

Question 8

Will My Wheelchair Fit?

Accepted Answer

Greenlight Medical Transportation’s state of the art wheelchair accessible vans go beyond ADA requirements, with 56” high door openings, 58” of interior height and 34” wide ramps and interiors. All handicapped transportation vans can accommodate both manual and electric wheelchairs and professional drivers are at hand to assist.

Question 9

What Are Your Rates?

Accepted Answer

Rates are dependent on each client’s pick-up and drop-off location, as well as for one-way or round-trip journeys. Please call +1 862-381-0815 today for individual rates.

Question 10

How And When Do I Pay For My Journey?

Accepted Answer

Greenlight Medical Transportation accepts payment by cash, check, and all major credit cards, as you prefer (credit card information is required at time of booking)

Question 11

How Do I Arrange Pick-Up For the Return Leg of My Journey?

Accepted Answer

After your driver has assisted you to your destination, they will hand you a card with the telephone number of the Greenlight Medical Transportation dispatch coordinator. Simply call when you are ready to be picked up for your return journey and your driver will be with you within 20 minutes.

Question 12

Will There Be Room For Additional Passengers?

Accepted Answer

Greenlight Medical Transportation Vehicles can accommodate up to 3 passengers, in addition to one wheelchair user. Please feel free to bring along a family member, friend, caregiver or service animal for the ride, at no additional cost.

FAQ

Top 10 FAQ – Frequently Asked Questions

Frequently asked questions

WHO IS Greenlight Medical Transportation?

How do I book?

Do I need a Reservation?

Will My Wheelchair Fit?

Is Greenlignt licensed and insured?

Which vehicles are used?

How Greenlight Scale Medical Transportation Drivers Screened?

Will My Wheelchair Fit?

What Are Your Rates?

How And When Do I Pay For My Journey?

How Do I Arrange Pick-Up For the Return Leg of My Journey?

Will There Be Room For Additional Passengers?